Terms and conditions


These terms of use (the “Terms”) set out the terms and conditions upon which we, Freddie Med Ltd with our registered address at 21-27, Lambs Conduit Street Lambs Conduit Street, London, England, WC1N 3GS and with company number 10135118 (“we”, “us” or “our”), make available our website (the “Website”), any features and content published on the Website or other material otherwise made available to you on our Website (the “Content”), to any and all individuals who directly or indirectly access the Website and its Content (each a “User”, “you” or “your”). 

If you have any questions, complaints or other requests you can contact us at info@freddiemed.com.

By using our Website as a general visitor, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use or browse our Website or access our Content. 

These Terms do not cover your use of our products or services that may be provided to you by Freddie Med, which will be subject to a separate agreement. 

You are responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.


1. Your access to the Website

Our Website is available free of charge for the purposes of reading about our service and reviewing a demonstration version of how our service works. 

We do not guarantee that our Website, or any Content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. 

We will try to give you reasonable notice of any suspension of access to or withdrawal of the Website.


2. Security 

We do not guarantee that our Website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site and demonstration version of our service. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


 3. Changes we make to these Terms and/or our Website

We may amend these Terms from time to time. Every time you wish to use our Website, or sign into your account, please check these terms to ensure you understand the terms that apply at that time. 

We may also update and change our Website from time to time to reflect changes to our products, our users' needs and our business priorities.


4. Your use of our Website

In consideration of you agreeing to comply with these Terms, we grant you a non-transferable, non-exclusive licence (i.e. permission) to use the Website and review a demonstration version of our service, subject to these Terms. We reserve all other rights which are not granted or provided for in these Terms. 

Except as explained in these Terms or as permitted by any local law, you agree: (a) not to copy the Website except where such copying is incidental to normal use, or where it is necessary for the purpose of back-up, (b) not to rent, lease, sub-license (i.e. grant anyone else the permission to use), loan, translate, merge, adapt, vary or modify the Website (or any part of it), (c) not to, nor attempt to, disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the Website, and (d) not to provide or otherwise make available Website in whole or in part in any form to any person without prior written consent from us. 

You must not use the Website: (a) in any unlawful manner, for any unlawful purpose, or to act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into Website or any operating system used by the Website, (b) in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users, (c) to collect or harvest any information or data from the Website or our systems or attempt to decipher any transmissions to or from the servers running the Website, (d) to send, knowingly receive, upload, download, use or re-use any material which does not comply with these Terms, or (e) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

When you receive your login details as part of our security procedures to have free access to the demonstration version of our service, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@freddiemed.com.


5. Relying on our Website

The content on our site is provided for general information about our product and services only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. 

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.


6. Freddie Med is not responsible for any other websites we provide links to

Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.


7. Our Liability to you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of us supplying our service to you, which will be subject to a separate agreement.

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our website; or
  • use of or reliance on any content displayed on our site.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.


8. How we use your personal information

We will only use your personal information as set out in our privacy policy.

Please also see our Cookie Policy cookie policy.


9. Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact us at info@freddiemed.com.


10. Intellectual Property

We are the owner or the licensee of all intellectual property rights on our Website and in the material published on it. These works are protected by intellectual property laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our Website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


11.    Termination 

We may terminate these Terms and/or your permission to use the Website immediately if: (a) you commit any breach of these Terms, (b) we discontinue the Website, or (c) we are prevented from providing the Website for any reason. 

Furthermore, we reserve the right to change, edit, suspend, delete and/or cancel any part of the Website and/or your access to it at any time with or without notice to you: (a) if required by law, or (b) due to an event beyond our reasonable control.

On termination of these Terms for any reason: (a) all rights granted to you under these Terms will immediately cease and (b) you must immediately cease all activities authorised by these Terms (including your use Website and access to the Data through your account).


12.    Governing Law & Jurisdiction

These Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.